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PRIVACY POLICY

Last Update: 16.02.2026

 We value the privacy of the personal data of our users who visit our website. This Privacy Policy explains what data we collect through our website, how we use it, with whom we share it, and your rights.

This policy, Law No. 6698 on the Protection of Personal Data (“KVKK”) and has been prepared within the framework of the relevant legislation.


1) Data Controller

Data controller according to KVKK (Turkish Personal Data Protection Law):

  • Title: E-MAX Fulfillment 

  • Address: Eskisehir Organized Industrial Zone, 35th Street, Number 11 

  • Email: You can also contact us through

  • Telephone: 0536 974 5653


2) The Data We Collected

Based on your use of our website, the following data may be processed:

A) Identity and Contact Data

  • First name, last name (if you fill out the form)

  • Email, phone

  • Company name, position (in B2B tender forms)

B) Transaction Security and Technical Data

  • IP address, device information, browser information

  • Log records, access times

  • Cookie data

C) Request/Communication Content

  • Request for quotation messages, support requests, complaints/suggestions.

Note: We do not request “special categories of personal data” (health, biometric, etc.) through our website. However, if shared by the user, it will only be processed to the extent necessary for the processing of the request.


3) Purposes of Processing Personal Data

Your data may be processed for the following purposes:

  • Execution of communication processes (offering/response making, request management)

  • Service promotion and B2B relationship management

  • Site security and prevention of abuse

  • Analysis/improvement (site performance, user experience)

  • Fulfillment of legal obligations and the protection of rights in possible disputes


4) Legal Reasons (KVKK Article 5)

Your personal data may be processed based on the following legal grounds:

  • Explicit consent (e.g., marketing/analytical cookies)

  • It is necessary for the formation/performance of the contract. (offer and communication processes)

  • Legal obligation of the data controller

  • Establishment, exercise or protection of a right

  • Legitimate interest (site security, service improvement) — provided that it does not infringe upon your fundamental rights.


5) Cookies

Our website may use cookies.

The types of cookies we use:

  • Mandatory cookies: necessary for the site to function

  • Performance/analytics cookies: measuring and improving site usage

  • Functional cookies: remember preferences

  • Marketing cookies: advertising/targeting (if any)

You can manage your cookie preferences through your browser settings or change them via the "cookie management panel" if available on our site. Mandatory cookies may not be able to be disabled; for others... explicit consent It is taken.


6) Data Sharing

Your personal data may be shared with the following recipient groups, limited to the purpose and with the necessary security measures in place:

  • IT/hosting and infrastructure service providers (server, email, security)

  • Analytics service providers (e.g., traffic analysis tools — if used)

  • Law, audit, consulting services

  • Authorized public institutions (as required by law)

E-MAX, your personal data will not sell to third parties illegally.


7) Transferring Data Abroad

Depending on the infrastructure you use (e.g., foreign cloud/hosting, analytical tools), your data may be transferred abroad. In this case, the process will be carried out in accordance with the provisions of the KVKK (Turkish Personal Data Protection Law) regarding data transfer abroad (with explicit consent or appropriate safeguards stipulated in the legislation).

If you say "no transfers abroad," you can simplify this clause to "No transfers are being made.".


8) Data Retention Period

Your personal data will be stored for the period necessary for the relevant purpose, taking into account the statutes of limitations/retention periods stipulated by law. At the end of this period, the data will be deleted, destroyed, or anonymized.

Example approach:

  • Offer/communication records: [1 year]

  • Log records: [12 months / 1 year]

  • Legally binding records: for the duration of the legislative periods.


9) Data Security

To ensure the security of personal data:

  • Access authorization, role-based control

  • Firewall, anti-malware, log monitoring.

  • Encrypted communication with SSL/TLS

  • Regular backups and infrastructure security.
    We implement technical and administrative measures such as these.


10) Your Rights Under the Personal Data Protection Law (KVKK Article 11)

Regarding your personal data:

  • To find out if it has been processed.

  • Request information if it has been processed.

  • To find out if it is being used for its intended purpose.

  • Knowing the third parties to whom transfers are made, domestically or internationally.

  • Requesting correction if it is incomplete/incorrect.

  • Requesting deletion/deletion

  • If they have been transferred, please let me know.

  • Appealing against unfavorable results obtained through automated analysis systems.

  • Claiming compensation for damages resulting from an unlawful act.
    You have rights.


11) Application Method

You can contact us through the following channels to exercise your rights:

  • Email: You can also contact us through

  • Address:Eskisehir Organized Industrial Zone, 35th Street, Number 11 

Your applications will be processed as soon as possible and at the latest in accordance with the Personal Data Protection Law (KVKK) and relevant legislation. 30 days It is concluded within.


12) Policy Updates

This Privacy Policy may be updated as necessary. The current version will be effective from the date it is published on our website.