{"id":1876,"date":"2026-04-25T15:12:37","date_gmt":"2026-04-25T15:12:37","guid":{"rendered":"https:\/\/e-max.co\/?page_id=1876"},"modified":"2026-04-25T15:16:46","modified_gmt":"2026-04-25T15:16:46","slug":"sikca-sorulan-sorular","status":"publish","type":"page","link":"https:\/\/e-max.co\/en\/sikca-sorulan-sorular\/","title":{"rendered":""},"content":{"rendered":"<!-- E-MAX SSS - B\u00d6L\u00dcM 1\/2 -->\n\n<style>\n\/* NEVE G\u0130ZLE *\/\n#masthead, .header--row, .nv-navbar, .nv-page-title-wrap,\n#nv-primary-navigation, .header-main, header.header, .site-header,\nnav.primary-menu-ul, .nv-nav-header, .header-top-bar, .nv-header,\n.builder-item--logo, .builder-item--nav-icon, .menu-item-nav-icon,\n.primary-menu-ul, nav#nv-primary-navigation, div.primary-menu-ul-wrap,\n.nv-content-wrap > header, .nv-html-typography-wrap > header,\n.menu-mobile-toggle-wrapper, .nv-pre-loader,\nli.menu-item, ul#nv-primary-navigation,\n#colophon, footer.site-footer, footer#colophon, .site-footer,\n.footer-bottom, .footer-top, .nv-footer, .nv-footer-content,\n.footer--row, .footer-credits, .copyright-wrap, .nv-footer-bottom,\n.site-info, .copyright, .footer-copyright, div.footer-credits,\n.builder-item--footer-copyright, .builder-item--footer-menu-1,\n.footer-menu, nav.footer-menu, #secondary-menu,\n.entry-title, .nv-page-title, .page-header,\nheader.entry-header, .title-wrap, h1.entry-title {\n    display: none !important; visibility: hidden !important; height: 0 !important; overflow: hidden !important;\n}\n\n.single-page-container, .nv-single-page-wrap, article.page,\n.entry-content, .wp-block-post-content, .is-layout-constrained,\n.nv-html-typography-wrap, .nv-content-wrap, main#content,\n.container, .container-fluid {\n    max-width: 100% !important; width: 100% !important; padding: 0 !important; margin: 0 !important;\n}\n\n#content { padding-top: 0 !important; margin-top: 0 !important; }\nbody { background: #0a0e1a !important; margin: 0 !important; padding: 0 !important; overflow-x: hidden; }\n.wp-site-blocks, .is-root-container { background: #0a0e1a !important; }\n\n.sss { background: #0a0e1a; color: #ffffff; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif; line-height: 1.6; position: relative; }\n.sss * { box-sizing: border-box; }\n.sss__container { max-width: 1100px; margin: 0 auto; padding: 0 20px; position: relative; z-index: 2; }\n\n\/* ANIMATED ORBS *\/\n.sss__bg { position: absolute; top: 0; left: 0; right: 0; bottom: 0; overflow: hidden; pointer-events: none; z-index: 0; }\n.sss__orb { position: absolute; border-radius: 50%; filter: blur(80px); opacity: 0.3; }\n.sss__orb-1 { width: 500px; height: 500px; background: #FF6B1A; top: -200px; left: -100px; animation: sssOrb1 20s ease-in-out infinite; }\n.sss__orb-2 { width: 400px; height: 400px; background: #FF8533; top: 30%; right: -150px; animation: sssOrb2 25s ease-in-out infinite; }\n.sss__orb-3 { width: 350px; height: 350px; background: #FFA15C; bottom: 10%; left: 30%; animation: sssOrb3 30s ease-in-out infinite; }\n\n@keyframes sssOrb1 { 0%,100%{transform:translate(0,0);} 50%{transform:translate(100px,100px);} }\n@keyframes sssOrb2 { 0%,100%{transform:translate(0,0);} 50%{transform:translate(-80px,60px);} }\n@keyframes sssOrb3 { 0%,100%{transform:translate(0,0);} 50%{transform:translate(60px,-80px);} }\n\n\/* HERO *\/\n.sss__hero { padding: 100px 0 50px; text-align: center; }\n.sss__tag { display: inline-flex; align-items: center; gap: 8px; background: rgba(255,107,26,0.1); border: 1px solid rgba(255,107,26,0.3); color: #FF6B1A; font-size: 12px; font-weight: 700; letter-spacing: 2px; padding: 8px 18px; border-radius: 999px; margin-bottom: 24px; }\n.sss__tag::before { content: ''; display: inline-block; width: 8px; height: 8px; background: #FF6B1A; border-radius: 50%; box-shadow: 0 0 12px #FF6B1A; animation: sssPulse 2s ease-in-out infinite; }\n@keyframes sssPulse { 0%,100%{opacity:1;transform:scale(1);} 50%{opacity:0.6;transform:scale(1.3);} }\n\n.sss__hero-title { font-size: 64px; font-weight: 900; line-height: 1.05; margin: 0 0 24px; letter-spacing: -2px; color: #ffffff; }\n.sss__hero-title em { font-style: italic; background: linear-gradient(135deg, #FF6B1A, #FFA15C); -webkit-background-clip: text; -webkit-text-fill-color: transparent; background-clip: text; }\n.sss__hero-sub { font-size: 18px; line-height: 1.7; color: #94a3b8; max-width: 720px; margin: 0 auto; }\n\n\/* DEKORAT\u0130F B\u00dcY\u00dcK SORU \u0130\u015eARET\u0130 - Hero arkas\u0131nda *\/\n.sss__hero-deco {\n    position: absolute;\n    top: 50%;\n    right: 5%;\n    transform: translateY(-50%);\n    font-size: 280px;\n    font-weight: 900;\n    color: rgba(255,107,26,0.05);\n    line-height: 1;\n    pointer-events: none;\n    user-select: none;\n    z-index: 1;\n    font-style: italic;\n}\n\n.sss__hero-deco-2 {\n    position: absolute;\n    top: 30%;\n    left: 5%;\n    font-size: 220px;\n    font-weight: 900;\n    color: rgba(255,138,53,0.04);\n    line-height: 1;\n    pointer-events: none;\n    user-select: none;\n    z-index: 1;\n    font-style: italic;\n}\n\n\/* FILTER TABS *\/\n.sss__filters {\n    display: flex;\n    flex-wrap: wrap;\n    gap: 10px;\n    justify-content: center;\n    margin: 30px auto 50px;\n    padding: 0 20px;\n    max-width: 1100px;\n}\n\n.sss__filter-btn {\n    background: rgba(255,255,255,0.04);\n    border: 1px solid rgba(255,255,255,0.08);\n    color: #cbd5e1;\n    padding: 10px 20px;\n    border-radius: 999px;\n    font-size: 12px;\n    font-weight: 700;\n    letter-spacing: 1px;\n    cursor: pointer;\n    transition: all 0.3s;\n    backdrop-filter: blur(10px);\n    -webkit-backdrop-filter: blur(10px);\n    font-family: inherit;\n}\n\n.sss__filter-btn:hover {\n    border-color: rgba(255,107,26,0.4);\n    color: #ffffff;\n}\n\n.sss__filter-btn.is-active {\n    background: linear-gradient(135deg, #FF6B1A, #FF8533);\n    border-color: transparent;\n    color: #ffffff;\n    box-shadow: 0 8px 20px rgba(255,107,26,0.3);\n}\n\n\/* FAQ LIST *\/\n.sss__list { padding: 20px 0 60px; }\n\n.sss__category {\n    margin-bottom: 50px;\n}\n\n.sss__category-head {\n    display: flex;\n    align-items: center;\n    gap: 16px;\n    margin-bottom: 24px;\n    padding: 0 4px;\n}\n\n.sss__category-num {\n    font-size: 13px;\n    font-weight: 800;\n    color: #FF6B1A;\n    background: rgba(255,107,26,0.1);\n    border: 1px solid rgba(255,107,26,0.25);\n    padding: 7px 14px;\n    border-radius: 999px;\n    letter-spacing: 1.5px;\n}\n\n.sss__category-title {\n    font-size: 22px;\n    font-weight: 800;\n    color: #ffffff;\n    margin: 0;\n    letter-spacing: -0.3px;\n}\n\n\/* FAQ ITEM *\/\n.sss__item {\n    background: rgba(255,255,255,0.03);\n    border: 1px solid rgba(255,255,255,0.08);\n    border-radius: 16px;\n    margin-bottom: 12px;\n    overflow: hidden;\n    transition: all 0.3s;\n}\n\n.sss__item:hover {\n    border-color: rgba(255,107,26,0.25);\n}\n\n.sss__item-input {\n    display: none;\n}\n\n.sss__item-q {\n    display: flex;\n    align-items: center;\n    justify-content: space-between;\n    gap: 18px;\n    padding: 22px 26px;\n    cursor: pointer;\n    font-size: 15px;\n    font-weight: 600;\n    color: #ffffff;\n    transition: all 0.3s;\n}\n\n.sss__item-q:hover {\n    color: #FF6B1A;\n}\n\n.sss__item-q-text {\n    flex: 1;\n    display: flex;\n    align-items: center;\n    gap: 14px;\n}\n\n.sss__item-q-num {\n    width: 32px;\n    height: 32px;\n    min-width: 32px;\n    border-radius: 8px;\n    background: rgba(255,107,26,0.1);\n    border: 1px solid rgba(255,107,26,0.2);\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    color: #FF6B1A;\n    font-size: 12px;\n    font-weight: 800;\n    transition: all 0.3s;\n}\n\n.sss__item-input:checked ~ .sss__item-q .sss__item-q-num {\n    background: linear-gradient(135deg, #FF6B1A, #FF8533);\n    border-color: transparent;\n    color: #ffffff;\n    box-shadow: 0 4px 12px rgba(255,107,26,0.4);\n}\n\n.sss__item-icon {\n    width: 36px;\n    height: 36px;\n    min-width: 36px;\n    border-radius: 10px;\n    background: rgba(255,107,26,0.08);\n    border: 1px solid rgba(255,107,26,0.2);\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    transition: all 0.3s;\n    position: relative;\n}\n\n.sss__item-icon::before,\n.sss__item-icon::after {\n    content: '';\n    position: absolute;\n    background: #FF6B1A;\n    transition: all 0.3s;\n    border-radius: 1px;\n}\n\n.sss__item-icon::before {\n    width: 14px;\n    height: 2px;\n}\n\n.sss__item-icon::after {\n    width: 2px;\n    height: 14px;\n}\n\n.sss__item-input:checked ~ .sss__item-q .sss__item-icon {\n    background: #FF6B1A;\n    border-color: #FF6B1A;\n    transform: rotate(180deg);\n}\n\n.sss__item-input:checked ~ .sss__item-q .sss__item-icon::before,\n.sss__item-input:checked ~ .sss__item-q .sss__item-icon::after {\n    background: #ffffff;\n}\n\n.sss__item-input:checked ~ .sss__item-q .sss__item-icon::after {\n    height: 0;\n}\n\n.sss__item-a {\n    max-height: 0;\n    overflow: hidden;\n    transition: max-height 0.4s ease, padding 0.4s ease;\n    padding: 0 26px;\n}\n\n.sss__item-input:checked ~ .sss__item-a {\n    max-height: 600px;\n    padding: 0 26px 24px;\n}\n\n.sss__item-a-content {\n    border-top: 1px solid rgba(255,107,26,0.1);\n    padding-top: 18px;\n    font-size: 14.5px;\n    line-height: 1.75;\n    color: #cbd5e1;\n    margin-left: 46px;\n}\n\n.sss__item-a-content strong {\n    color: #FF6B1A;\n    font-weight: 700;\n}\n\n.sss__item-a-content code {\n    display: inline-block;\n    padding: 2px 8px;\n    background: rgba(255,107,26,0.12);\n    border: 1px solid rgba(255,107,26,0.25);\n    border-radius: 6px;\n    color: #FFA15C;\n    font-size: 12.5px;\n    margin: 0 2px;\n    font-family: -apple-system, sans-serif;\n}\n\n\/* CTA *\/\n.sss__cta-sec { padding: 0 0 80px; }\n.sss__cta {\n    background: linear-gradient(135deg, rgba(255,107,26,0.15), rgba(255,107,26,0.05)),\n                radial-gradient(circle at top right, rgba(255,138,61,0.2) 0%, transparent 60%);\n    border: 1px solid rgba(255,107,26,0.3);\n    border-radius: 32px;\n    padding: 60px 50px;\n    text-align: center;\n    box-shadow: 0 30px 80px rgba(255,107,26,0.15);\n}\n.sss__cta h2 { font-size: 38px; font-weight: 900; color: #ffffff; margin: 0 0 16px; letter-spacing: -1px; line-height: 1.15; }\n.sss__cta h2 em { font-style: italic; background: linear-gradient(135deg, #FF6B1A, #FFA15C); -webkit-background-clip: text; -webkit-text-fill-color: transparent; background-clip: text; }\n.sss__cta p { font-size: 16px; color: #cbd5e1; margin: 0 auto 36px; max-width: 560px; line-height: 1.7; }\n.sss__ctb { display: flex; gap: 14px; justify-content: center; flex-wrap: wrap; }\n.sss__btn { display: inline-flex; align-items: center; gap: 10px; padding: 16px 32px; border-radius: 14px; font-size: 14px; font-weight: 800; text-decoration: none; transition: all 0.3s; letter-spacing: 0.3px; }\n.sss__btn-prim { background: linear-gradient(135deg, #FF6B1A, #FF8533); color: #ffffff; box-shadow: 0 12px 32px rgba(255,107,26,0.4); }\n.sss__btn-prim:hover { transform: translateY(-3px); box-shadow: 0 16px 40px rgba(255,107,26,0.6); color: #ffffff; }\n.sss__btn-sec { background: rgba(255,255,255,0.08); color: #ffffff; border: 1px solid rgba(255,255,255,0.2); }\n.sss__btn-sec:hover { background: rgba(255,255,255,0.12); color: #ffffff; }\n\n\/* RESPONSIVE *\/\n@media (max-width: 1024px) {\n    .sss__hero-title { font-size: 48px; }\n    .sss__hero-deco { font-size: 200px; opacity: 0.8; }\n    .sss__hero-deco-2 { font-size: 160px; opacity: 0.6; }\n}\n\n@media (max-width: 768px) {\n    .sss__container { padding: 0 16px; }\n    .sss__hero { padding: 60px 0 30px; }\n    .sss__hero-title { font-size: 36px; letter-spacing: -1px; }\n    .sss__hero-sub { font-size: 15px; }\n    .sss__hero-deco, .sss__hero-deco-2 { display: none; }\n    .sss__filters { gap: 8px; margin: 20px auto 36px; }\n    .sss__filter-btn { padding: 8px 14px; font-size: 11px; }\n    .sss__category { margin-bottom: 36px; }\n    .sss__category-head { gap: 12px; margin-bottom: 18px; flex-wrap: wrap; }\n    .sss__category-num { font-size: 11px; padding: 6px 11px; }\n    .sss__category-title { font-size: 18px; }\n    .sss__item-q { padding: 18px 20px; font-size: 14px; }\n    .sss__item-q-num { width: 28px; height: 28px; min-width: 28px; font-size: 11px; }\n    .sss__item-icon { width: 30px; height: 30px; min-width: 30px; }\n    .sss__item-icon::before { width: 11px; }\n    .sss__item-icon::after { height: 11px; }\n    .sss__item-input:checked ~ .sss__item-a { padding: 0 20px 20px; }\n    .sss__item-a-content { font-size: 13.5px; margin-left: 40px; }\n    .sss__cta-sec { padding: 0 0 50px; }\n    .sss__cta { padding: 40px 24px; border-radius: 24px; }\n    .sss__cta h2 { font-size: 26px; }\n    .sss__ctb { flex-direction: column; }\n    .sss__btn { width: 100%; justify-content: center; }\n}\n\n@media (max-width: 480px) {\n    .sss__container { padding: 0 14px; }\n    .sss__hero-title { font-size: 30px; }\n    .sss__cta h2 { font-size: 22px; }\n    .sss__item-a-content { margin-left: 0; }\n}\n<\/style>\n\n<div class=\"sss\">\n\n    <div class=\"sss__bg\">\n        <div class=\"sss__orb sss__orb-1\"><\/div>\n        <div class=\"sss__orb sss__orb-2\"><\/div>\n        <div class=\"sss__orb sss__orb-3\"><\/div>\n    <\/div>\n\n    <!-- HERO -->\n    <section class=\"sss__hero\">\n        <div class=\"sss__hero-deco\">?<\/div>\n        <div class=\"sss__hero-deco-2\">?<\/div>\n        <div class=\"sss__container\">\n            <div class=\"sss__tag\">FREQUENTLY ASKED QUESTIONS<\/div>\n            <h1 class=\"sss__hero-title\">Whatever's on your mind <em>\u2014 every answer, right here.<\/em>.<\/h1>\n            <p class=\"sss__hero-sub\">We've categorised the most frequently asked questions about E-MAX. If you can't find the answer you're looking for, get in touch \u2014 we'll get back to you within 1 business day.<\/p>\n        <\/div>\n    <\/section>\n\n    <!-- FAQ LIST -->\n    <section class=\"sss__list\">\n        <div class=\"sss__container\">\n\n            <!-- KATEGOR\u0130 1: BA\u015eLANGI\u00c7 -->\n            <div class=\"sss__category\">\n                <div class=\"sss__category-head\">\n                    <div class=\"sss__category-num\">01<\/div>\n                    <h2 class=\"sss__category-title\">Start &amp; Run System<\/h2>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q1\" class=\"sss__item-input\">\n                    <label for=\"q1\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">01<\/span> How does E-MAX work? What is the process?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            \u3164 <strong>end-to-end fulfillment<\/strong> It provides the service. The process goes like this: <code>1. Completing the connections<\/code> \u2014 Your marketplaces and e-commerce site will be integrated into the E-MAX system. <code>2. Onboarding process<\/code> \u2014 Your products arrive at our warehouse in Eski\u015fehir, and shelf locations are assigned using the BIN\/SHELF\/PALLET system. <code>3. Orders appearing in our system<\/code> \u2014 Orders are automatically entered into our system. <code>4. Shipping time<\/code> \u2014 Picking, packing, and shipping processes are completed automatically. You focus solely on growth, while we manage every step of the operation.\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q2\" class=\"sss__item-input\">\n                    <label for=\"q2\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">02<\/span> Which processes do you manage?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            <strong>Product receipt<\/strong> and quality control, <strong>storage<\/strong> (BUILDING\/SHELF\/PALLET), <strong>inventory management<\/strong>, <strong>order collection<\/strong> (picking), <strong>packaging<\/strong>, <strong>cargo labeling<\/strong>, <strong>shipment<\/strong>, <strong>return management<\/strong> reliability. <strong>reporting<\/strong>. In other words, all of the brand&#039;s warehousing, logistics, and operational burden is handled by E-MAX.\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q3\" class=\"sss__item-input\">\n                    <label for=\"q3\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">03<\/span> How long will the transition period take?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            Standard installation <strong>3-5 business days<\/strong> The process takes time. During this time, integration setup, product listing, warehouse planning, and test orders are carried out. For more complex operations (custom packaging, multi-location, etc.), the duration may increase to 7-10 days. Our customer success team will accompany you at every stage of the transition.\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q4\" class=\"sss__item-input\">\n                    <label for=\"q4\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">04<\/span> How do I transfer products from my current warehouse?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            For transfer from the current depot to E-MAX. <strong>two options<\/strong> We offer: 1) Shipping with your own transport \u2014 simply pack the products as you wish and send them to our address in Eski\u015fehir. 2) Transfer via E-MAX&#039;s contracted shipping partner \u2014 we organize it, with a price advantage. Once the products arrive at our warehouse, counting, inspection, and system entry are completed within 24-48 hours, making them ready for sale.\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <!-- KATEGOR\u0130 2: DEPOLAMA -->\n            <div class=\"sss__category\">\n                <div class=\"sss__category-head\">\n                    <div class=\"sss__category-num\">02<\/div>\n                    <h2 class=\"sss__category-title\">Storage &amp; Inventory Security<\/h2>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q5\" class=\"sss__item-input\">\n                    <label for=\"q5\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">05<\/span> Can I track my inventory in real time?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            Yes. <strong>Our web-based administration panel<\/strong> You can access your inventory, orders, and transactions 24\/7. Product entries and exits, order statuses, shipping tracking numbers, returns \u2014 all are updated instantly. Your marketplace inventory is also automatically synchronized.\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q6\" class=\"sss__item-input\">\n                    <label for=\"q6\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">06<\/span> Are my products safe in the warehouse?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            In our warehouse in Eski\u015fehir 75th Anniversary Organized Industrial Zone <strong>24\/7 security<\/strong>, <strong>camera recording system<\/strong>, <strong>fire detection and suppression infrastructure<\/strong> reliability. <strong>Authorized access control<\/strong> It is currently in operation. It is operated according to corporate security standards. All transactions are recorded in the system, allowing tracking of who processed which product and when.\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q7\" class=\"sss__item-input\">\n                    <label for=\"q7\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">07<\/span> Is there inventory insurance? What happens in case of damage?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            Yes, the products in our warehouse <strong>is covered by insurance<\/strong>. It is protected against extraordinary events such as fire, flood, and theft. For situations caused by operational errors (incorrect packaging, loss, breakage), the compensation terms detailed in our contract apply. <strong>.8 accuracy rate<\/strong> These situations are rare.\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q8\" class=\"sss__item-input\">\n                    <label for=\"q8\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">08<\/span> Which products do you accept and which do you not accept?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            <strong>What we agree to:<\/strong> Cosmetics, fashion, electronics, home goods, sports, toys, books, food supplements, pet products, and more \u2014 basically standard e-commerce products. <strong>Things we do not accept:<\/strong> Dangerous chemicals, fresh foods requiring a cold chain (-18\u00b0C and below), live animals, weapons\/ammunition, illegal products. A niche category. <strong>Consult us first.<\/strong>, We can often find solutions.\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <!-- KATEGOR\u0130 3: ENTEGRASYON -->\n            <div class=\"sss__category\">\n                <div class=\"sss__category-head\">\n                    <div class=\"sss__category-num\">03<\/div>\n                    <h2 class=\"sss__category-title\">Integration &amp; Technology<\/h2>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q9\" class=\"sss__item-input\">\n                    <label for=\"q9\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">09<\/span> Which marketplaces are you integrated with?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            <strong>Trendyol, Hepsiburada, n11, Amazon, \u00c7i\u00e7ekSepeti, PttAVM, Etsy<\/strong> And we work with instant integration via API with many more. Also <strong>Shopify, WooCommerce, Ticimax, Ideasoft, T-Soft<\/strong> We also have integrations with e-commerce platforms like [list of platforms]. If there is a platform not on the list... <strong>custom API integration<\/strong> We can connect it with.\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q10\" class=\"sss__item-input\">\n                    <label for=\"q10\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">10<\/span> Will it work with my own e-commerce website?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            Absolutely. Standard e-commerce platforms (Shopify, WooCommerce, Ticimax, Ideasoft, T-Soft, Magento, OpenCart) <strong>our direct integration<\/strong> It exists. If you have a custom-printed infrastructure, <strong>Our API documentation<\/strong> We can establish integration with your development team within 1-2 weeks.\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n        <\/div>\n    <\/section>\n\n<\/div>\n\n\n\n<!-- E-MAX SSS - B\u00d6L\u00dcM 2\/2 -->\n<!-- \u00d6NEML\u0130: B\u00f6l\u00fcm 1'in alt\u0131na ekleyin -->\n\n<div class=\"sss\">\n    <section class=\"sss__list\" style=\"padding-top:0;\">\n        <div class=\"sss__container\">\n\n            <!-- KATEGOR\u0130 3 - DEVAMI (Q11) -->\n            <div class=\"sss__category\">\n                <div class=\"sss__category-head\">\n                    <div class=\"sss__category-num\">03<\/div>\n                    <h2 class=\"sss__category-title\">Integration &amp; Technology (continued)<\/h2>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q11\" class=\"sss__item-input\">\n                    <label for=\"q11\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">11<\/span> Can I see the operation in real time? What does the panel offer?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            Yes, you can see everything 24\/7 from our web-based administration panel. The panel offers the following: <strong>current stock levels<\/strong>, <strong>order list and statuses<\/strong> (collected, packaged, shipped), <strong>cargo tracking numbers<\/strong>, <strong>return transactions<\/strong>, <strong>reports<\/strong> (daily\/weekly\/monthly sales, best-selling products, inventory turnover rate), <strong>channel-based performance<\/strong> (Like Trendyol vs Hepsiburada). Growth and Enterprise packages available if needed. <strong>special reports<\/strong> It can also be prepared.\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <!-- KATEGOR\u0130 4: KARGO -->\n            <div class=\"sss__category\">\n                <div class=\"sss__category-head\">\n                    <div class=\"sss__category-num\">04<\/div>\n                    <h2 class=\"sss__category-title\">Shipping &amp; Delivery<\/h2>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q12\" class=\"sss__item-input\">\n                    <label for=\"q12\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">12<\/span> Who chooses the shipping company? Me or you?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            You have three options: <strong>1) Contracted Cargo<\/strong> \u2014 E-MAX ships via its partner courier companies (Yurti\u00e7i, Aras, S\u00fcrat, MNG, PTT, etc.). The most affordable prices. <strong>2) Trademark Agreement<\/strong> \u2014 If you prefer to use your own shipping arrangements, we&#039;ll just handle the operation. <strong>3) Hybrid Model<\/strong> \u2014 The most suitable shipping method is automatically selected based on region and product. Most brands prefer option 1 or 3 because it offers a cost advantage.\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q13\" class=\"sss__item-input\">\n                    <label for=\"q13\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">13<\/span> Do you offer same-day or next-day delivery?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            Yes. <strong>Same-day delivery<\/strong> For major cities like Istanbul, Ankara, and Izmir, delivery is possible via certain cargo companies (HepsiJET, Trendyol Express, etc.) \u2014 within hours. <strong>Until 2 PM<\/strong> Orders placed through the system are shipped the same day. <strong>Next day delivery<\/strong> This is a standard service in the vast majority of the 81 provinces. Thanks to our central location in Eski\u015fehir, delivery times are short regardless of where you are in T\u00fcrkiye.\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q14\" class=\"sss__item-input\">\n                    <label for=\"q14\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">14<\/span> How are returned products managed?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            The return process works as follows: <strong>1)<\/strong> When the customer returns the package, it is sent back to the E-MAX warehouse. <strong>2)<\/strong> Product <strong>from quality control<\/strong> It is valid (is it original, is there any damage, are there any missing accessories). <strong>3)<\/strong> Based on the outcome, three paths are followed: resalable \u2192 back in stock, partially damaged \u2192 set aside for outlet, damaged\/missing \u2192 rejected or you will be notified. The entire process is tracked instantly from the panel, and a photo report is kept for each return.\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <!-- KATEGOR\u0130 5: F\u0130YATLANDIRMA -->\n            <div class=\"sss__category\">\n                <div class=\"sss__category-head\">\n                    <div class=\"sss__category-num\">05<\/div>\n                    <h2 class=\"sss__category-title\">Pricing &amp; Payment<\/h2>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q15\" class=\"sss__item-input\">\n                    <label for=\"q15\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">15<\/span> Is there a minimum monthly order requirement?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            No, <strong>there is no strict minimum requirement<\/strong>. You only pay for the services you use. This is a huge advantage for seasonal brands, startups, or vendors with fluctuating sales volume. However, we need to use our infrastructure efficiently. <strong>10+ orders per day<\/strong> We prefer brands with high sales volume \u2014 if it&#039;s lower, we can start with a pilot project.\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q16\" class=\"sss__item-input\">\n                    <label for=\"q16\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">16<\/span> How is the monthly bill calculated? Is it transparent?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            <strong>Completely transparent.<\/strong> At the end of each month you will receive a detailed itemized invoice: <code>storage<\/code> (Number of BINS\/RAFTS\/PALLETS used), <code>operation<\/code> (number of items collected, packaged), <code>cargo<\/code> (Distribution by company), <code>additional services<\/code> (labeling, gift wrapping, etc.), <code>return process<\/code> fees. <strong>No surprise pens.<\/strong> \u2014 A fee not mentioned in the contract will not appear on the bill. You will not pay for services you haven&#039;t used.\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q17\" class=\"sss__item-input\">\n                    <label for=\"q17\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">17<\/span> What is the contract duration? Is there a penalty for early termination?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            Our standard contract <strong>12 months<\/strong>. For pilot projects or seasonal collaborations. <strong>Short-term (3-6 months)<\/strong> Early termination is also possible. We are flexible regarding early termination \u2014 you can terminate the contract with prior notice (usually 30 days). No early termination penalty is applied; only the cost of the service provided for that month is billed.\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <!-- KATEGOR\u0130 6: \u00d6ZEL DURUMLAR -->\n            <div class=\"sss__category\">\n                <div class=\"sss__category-head\">\n                    <div class=\"sss__category-num\">06<\/div>\n                    <h2 class=\"sss__category-title\">Special Cases &amp; Additional Services<\/h2>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q18\" class=\"sss__item-input\">\n                    <label for=\"q18\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">18<\/span> Do you offer gift wrapping or custom packaging for brands?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            Yes. <strong>Gift wrapping<\/strong> (ribbon, gift card, custom wrapping paper), <strong>brand-specific box<\/strong> (logo printed, color selection), <strong>information\/thank you card inside<\/strong> adding, <strong>special filling material<\/strong> We offer services (kraft paper, silk texture, etc. for a premium feel) for premium brands. <strong>designing the unboxing experience<\/strong> We also assist with this. If you have your own custom packaging, we can store it in our warehouse and use it as needed.\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q19\" class=\"sss__item-input\">\n                    <label for=\"q19\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">19<\/span> Do you create bundles (sets) or promotional packages?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            Yes. Multiple products under a single SKU. <strong>bundle\/set<\/strong> We can transform them into: 3-piece cosmetic sets, gift packages, trial sets, etc. for your promotional campaigns. <strong>temporary bundles<\/strong> We can also prepare bundles (e.g., &quot;Mother&#039;s Day special outfit&quot;). The process is as follows: first, the bundle contents are determined, products are collected from separate stocks and combined, the set is entered into the system with a new SKU, and it is made ready for sale.\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sss__item\">\n                    <input type=\"checkbox\" id=\"q20\" class=\"sss__item-input\">\n                    <label for=\"q20\" class=\"sss__item-q\">\n                        <span class=\"sss__item-q-text\"><span class=\"sss__item-q-num\">20<\/span> Do you ship internationally?<\/span>\n                        <span class=\"sss__item-icon\"><\/span>\n                    <\/label>\n                    <div class=\"sss__item-a\">\n                        <div class=\"sss__item-a-content\">\n                            Yes. <strong>DHL, UPS, FedEx<\/strong> We ship internationally through global shipping companies like [company name]. This is for our brands that sell on platforms like Etsy and Amazon Global. <strong>a standard service<\/strong>. What you need to know about the process: customs documents (proforma invoice, declaration of contents) are prepared, an international shipping label is automatically generated, and you receive the tracking number immediately. Delivery time varies between 3-10 business days depending on the country.\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n        <\/div>\n    <\/section>\n\n    <!-- CTA -->\n    <section class=\"sss__cta-sec\">\n        <div class=\"sss__container\">\n            <div class=\"sss__cta\">\n                <h2>Still got a question <em>we haven't answered?<\/em><\/h2>\n                <p>We'll answer your specific questions directly. Our customer success team will get back to you within 1 business day. <strong>\u3164<\/strong> \u3164<\/p>\n                <div class=\"sss__ctb\">\n                    <a href=\"https:\/\/e-max.co\/en\/iletisim\/\" class=\"sss__btn sss__btn-prim\">Contact Us \u2192<\/a>\n                    <a href=\"https:\/\/e-max.co\/en\/teklif-al\/\" class=\"sss__btn sss__btn-sec\">Get a Quote<\/a>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Answers to all your questions. We&#039;ve categorized the most frequently asked questions about E-MAX. If you can&#039;t find the answer to something, contact us \u2014 we&#039;ll get back to you within 1 business day. 01 Getting Started &amp; Working System 01 How does E-MAX work? How does the process proceed? E-MAX offers end-to-end fulfillment services. The process proceeds as follows: 1. Connections\u2026&nbsp;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"_kadence_starter_templates_imported_post":false,"footnotes":""},"class_list":["post-1876","page","type-page","status-publish","hentry"],"mb":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>- E-MAX<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/e-max.co\/en\/sikca-sorulan-sorular\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"- E-MAX\" \/>\n<meta property=\"og:description\" content=\"? ? SIK\u00c7A SORULAN SORULAR Akl\u0131n\u0131zdaki her sorunun cevab\u0131. E-MAX hakk\u0131nda en \u00e7ok merak edilen konular\u0131 kategorilere ay\u0131rd\u0131k. Cevab\u0131n\u0131 bulamad\u0131\u011f\u0131n\u0131z bir \u015fey varsa bize ula\u015f\u0131n \u2014 1 i\u015f g\u00fcn\u00fc i\u00e7inde d\u00f6n\u00fc\u015f yap\u0131yoruz. 01 Ba\u015flang\u0131\u00e7 &amp; \u00c7al\u0131\u015fma Sistemi 01 E-MAX nas\u0131l \u00e7al\u0131\u015f\u0131r? S\u00fcre\u00e7 nas\u0131l ilerler? E-MAX u\u00e7tan uca fulfillment hizmeti sunar. S\u00fcre\u00e7 \u015f\u00f6yle ilerler: 1. 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SIK\u00c7A SORULAN SORULAR Akl\u0131n\u0131zdaki her sorunun cevab\u0131. E-MAX hakk\u0131nda en \u00e7ok merak edilen konular\u0131 kategorilere ay\u0131rd\u0131k. Cevab\u0131n\u0131 bulamad\u0131\u011f\u0131n\u0131z bir \u015fey varsa bize ula\u015f\u0131n \u2014 1 i\u015f g\u00fcn\u00fc i\u00e7inde d\u00f6n\u00fc\u015f yap\u0131yoruz. 01 Ba\u015flang\u0131\u00e7 &amp; \u00c7al\u0131\u015fma Sistemi 01 E-MAX nas\u0131l \u00e7al\u0131\u015f\u0131r? S\u00fcre\u00e7 nas\u0131l ilerler? E-MAX u\u00e7tan uca fulfillment hizmeti sunar. S\u00fcre\u00e7 \u015f\u00f6yle ilerler: 1. 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